FREQUENTLY ASKED QUESTIONS

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

Our standard delivery time frame can take up to 2-5 business days for order to be delivered. Please note that the first working day is the business day after the payment has been received and cleared into account.

Orders outside of South Africa will have a longer delivery period, up to 14 business days.

WHERE DO YOU SHIP?

We ship worldwide. Shipping is R90 to main city centres in South Africa an additional shipping charge will be added at checkout for international delivery.

HOW DO I KNOW IF MY ORDER IS PROCESSED?

You will be notified via email if purchase is done online and if purchase is done through a social media a message will be send.

WHAT IF I CAN’T FIND A PRODUCT ONLINE BUT IT IS ON YOUR SOCIAL MEDIA PAGE?

The item may be out stock at the moment or discontinued. Please send us an email or message us on any of our social media platforms to receive information regarding the product.

HOW DO I PROCESS A RETURN OR EXCHANGE?

Please have a look at our exchange policy for all details.